Terms and Conditions
Last updated: 29 June 2026
These Terms and Conditions govern your use of the Bleu Le Blanc website and your purchase of products from Bleu Le Blanc.
By accessing our website, placing an order or otherwise using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use the website or place an order.
Bleu Le Blanc is operated by [Legal Entity Name], of [Registered Address].
For customer support, please contact support@bleuleblanc.com.
Our Service
Bleu Le Blanc is an independent global luxury retailer offering a curated selection of fashion, accessories, bags, footwear and lifestyle pieces from internationally recognised brands.
Unless expressly stated otherwise, Bleu Le Blanc is not affiliated with, endorsed by or acting on behalf of any trademark owner whose products may appear on the website.
All brand names, product names, logos and trademarks remain the property of their respective owners and are used solely to identify the products offered for sale.
Eligibility
By placing an order, you confirm that you are legally capable of entering into a binding contract under the laws applicable in your country of residence.
You must provide accurate, complete and current information when creating an account, placing an order or contacting Bleu Le Blanc.
Product Information
We aim to present all products as accurately and clearly as possible.
Product images are provided for illustrative purposes and colours may vary depending on your screen, device settings and display technology.
Product descriptions, condition notes, sizing information, dimensions and packaging details should be reviewed carefully before placing an order.
Where applicable, items may be new, archive, vintage, pre-owned, limited, specially sourced or otherwise described on the relevant product page.
Original packaging, dust bags, authenticity cards, brand boxes and other accessories are included only where expressly stated on the relevant product page.
Availability
All orders are subject to product availability.
Adding an item to your shopping bag does not reserve it or guarantee availability. Products may become unavailable before your purchase is completed, especially where an item is limited, high-demand, one-of-one or specially sourced.
We reserve the right to limit quantities, discontinue products, refuse orders or cancel orders where reasonably necessary.
Orders and Acceptance
After you place an order, you will receive an email confirming that we have received your purchase request. This confirmation does not constitute final acceptance of your order.
Your order may be subject to availability confirmation, product review, payment authorisation, fraud-prevention checks, security verification and fulfilment approval.
A contract for the purchase of products is formed only when Bleu Le Blanc confirms that the order has been accepted for fulfilment or dispatch.
If we are unable to accept or fulfil your order, we will notify you and arrange a refund for any payment received, where applicable.
Pricing
All prices are displayed in the currency selected or applicable to your location.
Prices may vary based on currency, destination, applicable taxes, duties, promotional offers, supplier conditions and market factors. The final amount payable will be shown during checkout before payment is completed.
Although we take care to ensure pricing accuracy, occasional errors may occur. If a product is listed at an incorrect price due to a technical, typographical, promotional, currency or other error, Bleu Le Blanc reserves the right to cancel the affected order before dispatch and notify you accordingly.
Payment
Available payment methods are displayed at checkout and may vary depending on your location, currency, order value and selected delivery destination.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
Your payment provider may authorise the order value before your order is accepted. An authorisation is not always the same as a completed charge.
We may carry out reasonable payment and fraud-prevention checks before accepting an order. Where necessary, we may request additional information or cancel an order that cannot be verified.
Global Delivery
Bleu Le Blanc serves customers worldwide, subject to destination restrictions, local laws and courier availability.
Most orders are delivered within approximately 2 to 4 weeks from the date your order is confirmed.
Delivery estimates are not guaranteed and may vary due to product preparation, sourcing, courier capacity, customs clearance, local regulations, weather conditions, seasonal demand or other circumstances outside our reasonable control.
Certain limited, specially sourced or high-value items may require additional preparation time before dispatch. Where tracking is available, you will receive tracking information after your order has been dispatched.
Duties and Taxes
Import duties, taxes, customs charges and local fees may apply depending on the delivery destination.
Where duties and taxes are included in the price, this will be communicated during checkout. Where they are not included, you may be required to pay them directly to the courier or local authority before delivery can be completed.
You are responsible for complying with local import requirements and for paying charges not included at checkout.
Delivery Address
You are responsible for providing a complete and accurate delivery address, email address and contact number. We cannot guarantee changes once an order has entered processing or dispatch.
Bleu Le Blanc is not responsible for delay, loss, failed delivery, return costs or additional charges resulting from an incorrect, incomplete or inaccessible delivery address provided by you.
Risk and Ownership
Risk in the products passes to you when the order is delivered to the delivery address provided by you or received by a person authorised to accept the delivery on your behalf, subject to applicable law.
Ownership of products passes only after we have received full payment for the order.
Returns and Cancellations
Our Returns and Refunds Policy forms part of these Terms and Conditions.
Bleu Le Blanc offers a commercial return-request period of 28 days from delivery, subject to the conditions stated in our Returns and Refunds Policy.
If you are a consumer in the European Union or the United Kingdom, you may have legal cancellation rights for certain online purchases, including a right to cancel within 14 days of delivery, subject to applicable exceptions.
Nothing in these Terms and Conditions limits any statutory consumer rights that cannot lawfully be excluded or restricted.
Promotions
Promotions, discount codes, gifts with purchase and other offers are subject to the terms of the relevant campaign and our Promotion Terms and Conditions.
Unless expressly stated otherwise, promotions cannot be applied retrospectively, combined with other offers, exchanged for cash, transferred or used for commercial resale.
Intellectual Property
The Bleu Le Blanc name, logo, website design, text, graphics, photography, video, product curation, content, software and other materials on the website are protected by intellectual-property laws.
You may not copy, reproduce, modify, distribute, publish, display, sell, license, exploit or otherwise use any Bleu Le Blanc content without prior written permission.
Third-party trademarks and brand references remain the property of their respective owners.
Prohibited Use
You agree not to use the website for unlawful, fraudulent, abusive or harmful purposes.
You must not interfere with the operation, security or functionality of the website; attempt to gain unauthorised access to systems or accounts; use automated means to scrape or collect website content; reproduce or exploit website content for commercial purposes; or use the website in a way that may damage the reputation, rights or operations of Bleu Le Blanc.
Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability where liability cannot lawfully be excluded or limited.
To the fullest extent permitted by applicable law, Bleu Le Blanc shall not be liable for indirect, incidental, consequential, special or punitive losses arising from the use of our website or products.
Our total liability in connection with an order shall not exceed the amount paid by you for the relevant order, except where applicable law requires otherwise.
Privacy
Your use of the website is also subject to our Privacy Policy and Cookie Settings page.
By using the website, you acknowledge that Bleu Le Blanc may process personal information in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms and Conditions from time to time.
The version published on the website at the time you place an order will apply to that order unless applicable law requires otherwise.
Governing Law
These Terms and Conditions are governed by the laws of [Governing Law Jurisdiction].
Where mandatory consumer-protection laws in your country of residence provide greater protection, those mandatory rights will continue to apply.
Contact Us
For questions relating to these Terms and Conditions, please contact support@bleuleblanc.com.